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"Store Policy"

CUSTOMER CARE

Whilst the Company strives to avoid the necessity for complaints,​ it has formulated the Customer Care Policy to assist any Service User who may be dissatisfied with its service. Countryside Ceramics, LLC is committed to consistent,​ fair and confidential handling of complaints and to resolving them as quickly as possible.

Please refer to  Lodging A Complaint.

PRIVACY & SAFETY

At Countryside Ceramics, LLC, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the Countryside Ceramics site and how that information is used. Privacy Policy.

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Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us using our Contacts page.

WHOLESALE INQUIRIES

If you are interested in purchasing large quantities of a single item from our store, please contact us through our contacts page. Contact

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If you have a resale license, you will need to provide it once we enter into an agreement.

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Clearance items are not available for wholesale.

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Wholesale pricing requires a minimum purchase of ten identical items

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

-Cash

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On-Line payments are currently unavailable.

You must call in to our offices to place on-line orders.

Final payment will be made through Invoicing.

Payment Methods
Contact
Countryside Ceramics is branded by the goats and livestock once raised on the farm.

Countryside Ceramics, LLC © 2018

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 CDC Standard Precautions for Covid-19:

  • Hand hygiene - Hand sanitizer is available for use by all.

  • Personal protective equipment - all customers & staff are required to wear a facemask at all times inside the shop & studio. If attending a class, students are required to enter with a facemask, but may remove it while sitting stationary in their own work space.

  • Respiratory hygiene and cough etiquette - excessive coughing or sneezing will be asked to exit buildings.

  • Cleaning and disinfection of devices and environmental surfaces - High traffic areas in-store including surfaces, handles, and credit card machines will be cleaned and sanitized for everyones safety.

  • We allow no more than 7 people inside shop or studio. (Including staff!)

  • We remind customers to maintain a safe distance of 6 feet apart.

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